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 Home > Success Stories > Featured Success Story
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Headquartered in Tustin, California, Toshiba America Medical Systems (TAMS)
is a leading provider of diagnostic imaging systems in the United States.
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To ensure Customer Engineers (CE) meet critical service commitments to its
customers, providing instant access to customer and inventory data in the field,
utilizing easy-to-use and easy-to-deploy technology.
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Deploy Antenna AMPower™ SERVICE mobile solution to provide TAMS an
effective way to dispatch and monitor the status of service calls, and to give CE's real-time
access to essential information stored within their CRM system via BlackBerry® handheld
devices.
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Improved service efficiency in the field and increased customer satisfaction
through faster service call resolution. Improved cost effectiveness through accurate inventory
reporting and reduction in calls to the Assist Call Center.
View Case Study
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Toshiba America Medical Systems
A leading provider of diagnostic imaging systems in the US,
Toshiba America Medical Systems (TAMS) provides critical technology and services
that have a direct impact on the lives of healthcare patients. Learn how TAMS dramatically
improved productivity and overall reporting accuracy using AMPower SERVICE. PDF | Video
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