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 Home > Success Stories > Featured Success Story
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Heineken Ireland, one of Ireland's fastest growing brewing companies.
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To help senior managers gain better visibility of the scheduled line
cleaning and maintenance services, improve efficiency of communications between the field
and the office, and maintain the consistent high quality of beer flowing in Ireland's pubs
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Deploy Antenna AMP™ SERVICE mobile CRM solution, enabling Heineken's
Draught Service Representatives (DSRs) to provide more timely and effective service for 8,000 pubs
and hotels throughout Ireland.
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More informed field representatives; better quality of service and products;
greater visibility into operations; accurate and timely data for the entire operation.
View Case Study |
View Analyst Study
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MORE SUCCESS STORIES |
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3M ESPE Brazil
3M ESPE Brazil, a 3M health care business that manufactures and markets products and services designed to help dental professionals improve their patients' oral health care.
Learn how 3M ESPE Brazil more than doubled the number of new contacts in the system, increased the number of opportunities closed and won by 34 percent, improved overall data quality and enhanced customer-focused marketing campaigns.
PDF
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Applied Biosystems
Pharmaceutical companies, healthcare organizations and research
laboratories worldwide depend on Applied Biosystems products and services. Learn
how Applied Biosystems standardized response times and eliminate service delays
to their global install base using Antenna solutions. PDF
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AT&T
AT&T Business Service (ABS) Field Operations is a leading provider of IP-based solutions,
servicing premises-based IP infrastructure, installing and maintaining equipment from top vendors. To strengthen technicians' ability to serve customers,
AT&T mobilized its field services operations with Antenna's AMP SERVICE mobile application, helping technicians get to customer sites quickly and giving them
the exact information they need for each job. The fast, new solution significantly reduced paperwork, streamlined communications, reduced errors, accelerated
billing cycles, and improved customer service. PDF
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DIRECTV
DIRECTV is the industry leader in satellite service, delivering
satellite-based services to more than 16 million US homes and businesses. Learn how
DIRECTV has achieved significant improvements in information quality and consistency
and greater efficiency in sales operations with AMP SALES. PDF | Video | Nucleus Research case study
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Heineken Ireland
Heineken Ireland is one of Ireland's fastest growing brewing
companies, with a brand portfolio that includes Ireland's No. 1 lager - Heineken,
Amstel, Coors Light and Murphy's Irish Stout. Learn how Heineken uses AMP
SERVICE to provide more effective service for 8,000 pubs & hotels
throughout Ireland. PDF
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L-3 Communications Security & Detection Systems
Whether it is checking carry-on items at security checkpoints
or screening checked bags out-of-sight on airline baggage conveyors, L-3's equipment
is running around the clock to help protect passengers in the world's busiest airports.
Learn how L-3 dramatically improved productivity with Antenna solutions. PDF
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Pitney Bowes
Once known as the postage meter company, today our capabilities
span the entire mailstream — helping customers create, produce, distribute and manage
their mail, documents and packages. Learn how this global provider of office automation
equipment improved ROI, productivity and customer service through their deployment
of AMP SERVICE. PDF - US, PDF - UK
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Siemens Business Services
Siemens Business Services (SBS) provides a full suite of IT
services for Fortune 500 companies, keeping their client's networks running 24x7
— no matter what happens. Learn how SBS uses Antenna solutions to increase responsiveness
and reduce inventory costs. PDF
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Toshiba America Medical Systems
A leading provider of diagnostic imaging systems in the US,
Toshiba America Medical Systems (TAMS) provides critical technology and services
that have a direct impact on the lives of healthcare patients. Learn how TAMS dramatically
improved productivity and overall reporting accuracy using AMP SERVICE.
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Xerox Corporation
Xerox Corporation, the world's leading document management technology and services enterprise, deployed Antenna's AMP SERVICE™ mobile solution to more than 5,500 Customer Service Engineers (CSEs) in North America, Guam, Puerto Rico, and the Virgin Islands. As a result, the CSEs can dispatch and close service calls more effectively – increasing productivity and providing more consistent delivery against Service Level Agreements (SLAs).
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