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Home > Mobile Solutions > AMP Solutions Suite > AMP Add-On Options > AMP Escalation


AMP Escalation is an automated, business-rules driven solution that guarantees
the continuity and delivery of service calls to the field. Specific event triggers,
such as a service call not being accepted within an appropriate time interval, will
cause the application to take a variety of actions to ensure that appropriate personnel
are notified so that your SLA requirements can be met.

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